Orders and delivery
How do I place an order?
Add items to your cart and check out on the website, or send us a message on WhatsApp with the items you want.
Where do you deliver?
We deliver across Ghana. Orders within Accra and Tema are usually delivered the same or next day. Other regions take 1 to 3 working days.
How much is delivery?
Delivery fees depend on your location. We confirm the fee with you on WhatsApp or by phone after you place your order.
Can I pick up my order?
Yes. You can arrange pickup from our location on the Oyibi-Dodowa Road. Message us on WhatsApp to arrange a time.
Payment
How can I pay?
You can pay with Mobile Money (MTN, Telecel, AirtelTigo), with a bank card, or with cash on delivery within selected areas.
Products
Is your hair 100% human hair?
Yes. All our wigs, bundles, closures and frontals are 100% human hair unless the product description says otherwise.
Which length should I choose?
Lengths are measured straight from root to tip. Curly and wavy hair looks shorter than its stated length. If unsure, send us a WhatsApp message and we will help.
How do I care for my wig?
Wash it every 10 to 14 wears with a sulphate-free shampoo, use a heat protectant before styling, and store it on a wig stand or in a satin bag. Sleep in a satin bonnet to reduce tangling.
Returns
Can I return an item?
Please see our Delivery and Returns page. For hygiene reasons, worn wigs, opened cosmetics and used lashes cannot be returned.