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Delivery
- We deliver across Ghana.
- Accra and Tema: usually same day or next day.
- Other regions: 1 to 3 working days, depending on location.
- Delivery fees depend on your location and are confirmed with you after you order.
- Please make sure your phone number and delivery address (including your Ghana Post GPS address, if you have one) are correct.
Returns and exchanges
- If you receive the wrong item or a damaged item, contact us on WhatsApp within 48 hours of delivery with photos.
- Unused items in their original packaging may be exchanged within 7 days.
- For hygiene reasons, wigs or hair that have been worn, cut, coloured or had the lace cut, and opened cosmetics, skincare or lashes, cannot be returned.
- Approved refunds are paid by Mobile Money or to the original payment method.
